This visit was very positive. The food was hot and tasty. My 91 year old mother loved her chicken pot pie. Our server was attentive and kept our drink glasses full and checked on us several times. Overall, an excellent visit.
My wife and I stopped in for supper Saturday evening the weight was minimal maybe 10 minutes. They offer outside seating due to the Covid issue. We chose the inside .. I had the hamburger steak well done. I was surprised that it was cooked exactly like I ordered it. By the way I know it is only September but it is Christmas Time at the Cracker Barrel. ..all their Christmas merchandise is out and on display. Check it out they have some great and interesting Christmas decorations for sale.
Food was hot and delicious. My server was excellent! He was detailed and ask questions necessary to ensure that our meal is exactly the way we wanted. He was friendly, knew the menu and expained the items, prompt and followed up with us appropriately. 5 thumbs up!
Made an online order. It charged me but the order didn't go through. The manager Laura asked me to come to the store to show her where it changed me. I done just that! She had me waiting around in the store for about 20 minutes still not putting my order in after i had already told her I wanted my food. I asked another young lady to put my order in. She had to check with Laura to make sure it was OK. I was being treated like i done something wrong. When I got my food I had to pay again and Laura came up to give me corporates number to make sure my money is back in my account in a couple of days. They don't know people's finances and how they have to budget during this time with a pandemic going on! Having to pay twice with no kind of empathy is crazy to me! I do feel it could've been handled a lot better than it was! I will not be going back to cracker barrel again! They're too many breakfast places around that'll treat you a lot better!
Love Cracker Barrel! Was excited to see that they had chicken pot pie so I ordered it for lunch. So disappointed, overcooked potatoes, undercooked carrots and pretty bland tasting. Guess I'll stick with my old favorites. ☹️ Had a very nice young server though, I think her name was Angel, she provided great service. 😊
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