DentalWorks Concord

2460 Wonder Drive Northeast suite c, Kannapolis, NC 28083, USA

About DentalWorks Concord

4.3 / 5

from reviews

Is this your business?

    Janet Bailey
    October 11, 2020

    They had me do a prescription mouth wash treatment that stained my teeth a funky brownish yellow so that it look like I had rottening teeth. Three weeks later they polished the majority of it off, but there were still places unable to be reached that looked really bad. I asked to not receive that particular prescription mouthwash this visit and was told I HAD to have that. I told "no" so they charged me a cancellation fee of $35 because I refused to get a treatment that would stain my teeth. Not happy with this establishment.I had to go elsewhere and fortunately after a few visits the new place was able to get my teeth whitter again.

    Carolyn Dignan
    June 08, 2020

    My husband and I came here for a cleaning. After an almost 3 hour appointment for which the hygienist was complaining about the alarm at tmobile incessantly triggering, I was told I had 8 cavities. They were extremely pushy and insisted I need them done right at that moment. Mind you, I had been there for 3 hours and needed to get to work. I also didn’t have insurance so I said I would wait for my insurance to kick in about 6 months later. I left. My husband had his cleaning immediately after. No mention of cavities other than some old fillings he had done in the military. Fast forward to six months later, insurance kicks in. We get a call that our appointments are coming up from Rebecca. My husband was not with me and he text me to make sure the appointment worked with my schedule. I told him no call back and cancel and I will call them to reschedule. He calls and speaks to Rebecca who pushes him to reschedule on the spot. He said he couldn’t at that moment and she hung up on him before he had a chance to cancel mine. She then proceeded to call me while I was mid meeting at work asking if I can keep my appointment. I told her no and she hung up on me without even asking to reschedule. The whole interaction did not sit well with me. So we decided to not reschedule and went to a different dentist to get a second opinion. Turns out I had one cavity that needed a crown. My husband had four. No mention of his prior fillings. We will 100% not be returning. If you need a great dentist in Concord, NC contact Weddington Dentistry.

    Matthew Stork
    December 06, 2019

    This Place is quick, thorough and have had no issues. Also, the employees are very friendly. A special praise to dental assistant Rebecca! She’s extremely nice and makes the whole experience a breeze. I will continue to go back twice a year for my yearly cleanings.

    Heather Kane
    September 24, 2019

    I had an appointment this morning. Everyone there was amazing. They were super friendly and made sure I was comfortable. I will definitely keep going back for all of my dental needs.

    Taryn Wilson
    January 27, 2020

    Rude office staff, billed me for a “missed appointment” but never got half of my information or called to confirm appointment, I don’t believe I ever made an appointment here but they say I did. Called to find out what the bill referred to after spending two weeks trying to call the office leaving voice messages, woman was rude and cut me off saying “okay bye” instead of providing me any more information to clarify. Needless to say if I ever do need work done I will never go here. Update: i went back through my phone records and have never received a call from this location until trying to figure out this bill. This includes the entire month around the supposed “appointment” date. And the most I can fathom is I had tried to request information to be able to talk to someone by setting something online but no one ever called to confirm or get any more information, but I don’t even have an email from this place. After reading other reviews and I see I’m not only one encountering this I highly advise listening to the negative reviews on this place.

    DentalWorks Concord

    Our Address

    2460 Wonder Drive Northeast suite c, Kannapolis, NC 28083, USA

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