We are renting this property and the management company sent someone to repair the AC that went out. The repairman said it was an easy fix, but that he had to order a part. The part wouldn't be in until Tuesday (this was Friday). My husband called the property management company and said we needed someone else to look at it. Tristan from Trident came and within a 1/2 hour the AC was working. Another part was not needed. Tristan was very polite and thorough! We so appreciate him restoring our AC so quickly! I highly recommend Trident!
Great experience! I called them for a second opinion and decided to immediately work with them. They were very transparent with my options and I felt a higher level of trust than I did with my previous company. They installed my new AC a week later and were quiet, fast and very professional.
Sean and Tristan have been great to work with. They have come to our house several times and helped us with various AC issues, stemming from a poor install by another company. They were knowledgeable and explained everything clearly. They were able to come out quickly to resolve the issues and we will definitely use them again.
The team at Trident Mechanical went above and beyond to fix our air conditioning unit. I asked multiple questions and the staff was extremely knowledgeable, they gave me multiple options and did not try to take advantage of me. The team at this business displayed nothing but class and professionalism. I highly recommend their services to anyone who has any HVAC issues or needs a unit installed.
I called due to my ac unit going out. I had a technician named Tristan out to my house the same day I placed the service order. Everything was professionally done, and explained to me in terms that I could actually understand. Overall it was a great experience, and Trident will have a repeat customer.
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